Refund Policy

We want you to love your purchase from Street Collector. If you're not satisfied, we're here to help.

Returns & Refunds

If you need to return an item or request a refund, please contact us within 30 days of delivery. Refunds are processed based on the condition of the item and circumstances. Each case is reviewed individually to ensure a fair outcome.

How to Start a Return

Email us at info@thestreetlamp.com with your order number and reason for the return. Our team will provide instructions for returning the item and processing your refund.

Refund Processing

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment. Refunds typically appear within 5–10 business days depending on your financial institution.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos. We will arrange a replacement or full refund as appropriate.

This policy may be updated from time to time. Please check back for the latest information. For questions, contact us at info@thestreetlamp.com.